Terms and Conditions

These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with https://pepehelimer.com website and the Heimer Travel Optimizer services (the "Service") operated by Heimer Travel Optimizer Ltd. ("we", "us", or "our").

Please read these Terms and Conditions carefully before using our website and services. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Use of Service

1.1 Account Creation

In order to use certain features of the Service, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

1.2 Account Responsibilities

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password.

1.3 Age Restrictions

The Service is intended for users who are at least 18 years old. By accessing or using the Service, you represent and warrant that you are at least 18 years of age.

2. Travel Planning Services

2.1 Service Description

Heimer Travel Optimizer provides travel planning, route optimization, and related services to help users plan their travel experiences. Our service may include recommendations for destinations, accommodations, activities, and transportation options based on the information you provide.

2.2 Third-Party Services

Our Service may incorporate or recommend services, products, or offerings from third-party providers such as hotels, airlines, tour operators, and other travel-related businesses. We are not responsible for the products, services, actions, or failures of these third parties. Any purchases or arrangements made with these third parties are solely between you and them, subject to their terms and conditions.

2.3 Travel Information Accuracy

While we strive to provide accurate and up-to-date information, we cannot guarantee the accuracy, completeness, or reliability of any travel information, including but not limited to prices, availability, schedules, reviews, and recommendations. It is your responsibility to verify all information before making any travel arrangements.

2.4 Service Availability

We reserve the right to modify, suspend, or discontinue, temporarily or permanently, the Service or any part thereof, with or without notice. We shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.

3. User Conduct

While using our Service, you agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Use the Service for any illegal purposes
• Submit false or misleading information
• Interfere with or disrupt the Service or servers or networks connected to the Service
• Use any robot, spider, or other automated device or process to access the Service for any purpose
• Introduce any viruses, trojans, worms, logic bombs, or other harmful material
• Attempt to gain unauthorized access to any portion of the Service
• Use the Service to transmit any unsolicited advertising, promotional materials, or spam
• Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity
• Collect or track personal information of other users

4. Intellectual Property

4.1 Service Content

The Service and its original content, features, and functionality are and will remain the exclusive property of Heimer Travel Optimizer Ltd. and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

4.2 User-Generated Content

By submitting, posting, or displaying content on or through our Service (such as reviews, comments, or feedback), you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, and display such content in connection with the provision of the Service and our business operations.

4.3 Content Removal

We reserve the right to remove any content that violates these Terms or is otherwise objectionable in our sole discretion, without prior notice.

5. Payments and Fees

5.1 Pricing

Some aspects of our Service may require payment of fees. All prices displayed on our website are in British Pounds (GBP) unless otherwise specified and are inclusive of applicable taxes.

5.2 Payment Processing

We use third-party payment processors to handle financial transactions. By using our paid services, you agree to the terms and privacy policies of these payment processors.

5.3 Billing

For subscription services, you will be billed in advance on a recurring basis depending on the subscription plan you select. Subscription fees are non-refundable except as described in our Refund Policy.

5.4 Price Changes

We reserve the right to adjust pricing for our Service or any components thereof at any time. We will provide reasonable notice of any price changes.

6. Cancellations and Refunds

Please refer to our Refund Policy for detailed information regarding cancellations, refunds, and related procedures.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY CONTENT, INCLUDING USER-GENERATED CONTENT, IS ACCURATE OR RELIABLE. NO INFORMATION OR ADVICE OBTAINED FROM US SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

8. Limitation of Liability

IN NO EVENT SHALL HEIMER TRAVEL OPTIMIZER LTD., ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

1. YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE;
2. ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE;
3. ANY CONTENT OBTAINED FROM THE SERVICE; AND
4. UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT,

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN JURISDICTIONS WHERE THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES IS NOT ALLOWED, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

9. Indemnification

You agree to defend, indemnify, and hold harmless Heimer Travel Optimizer Ltd., its directors, employees, partners, agents, suppliers, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with:

1. Your access to or use of the Service;
2. Your violation of these Terms;
3. Your violation of any third-party rights, including without limitation any intellectual property rights or privacy rights; or
4. Any claim that your content caused damage to a third party.

10. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by Heimer Travel Optimizer Ltd. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

13. Dispute Resolution

13.1 Initial Dispute Resolution

We are committed to resolving disputes in a fair and efficient manner. If you have a complaint about our Service, please contact us first and we will attempt to resolve the dispute informally.

13.2 Formal Proceedings

If we cannot resolve a dispute informally, any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts located in the United Kingdom, and you consent to the personal jurisdiction of such courts.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

15. Entire Agreement

These Terms constitute the entire agreement between you and Heimer Travel Optimizer Ltd. regarding our Service and supersede all prior agreements and understandings, whether written or oral, regarding the Service.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

17. Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and of no effect. We may assign or transfer these Terms, at our sole discretion, without restriction.